Skip to main content
Contact

Questions Before Buying or Need Help After Purchase?

Use one clear support path for product questions, activation issues, device resets, partnership requests, and affiliate proposals.

Pre-sale Order help License reset Partner request Affiliate Support email
Contact routes

Send the right request to the right path.

Magic Key Pro support is easier when the email clearly identifies whether this is a sales, demo, installation, activation, reset, refund, or partnership question.

01

Sales question

Ask about license duration, delivery, WooCommerce checkout, or what the tool does before buying.

02

Demo help

Request help receiving or using the 3-day demo license.

03

Installation help

Send the MT5 step, screenshot, and exact message blocking setup.

04

License activation

Send order number, checkout email, license key, screenshot, broker symbol, and exact error.

05

Device reset

Explain the old setup, new setup, and reason for the reset review.

06

Affiliate or collaboration

Send platform link, audience, country, and promotion idea.

Email checklist

What to include before contacting support.

01

Choose category

Use sales, demo help, installation, license activation, device reset, refund review, or affiliate/collaboration.

02

Collect details

For support, include order number, checkout email, license key, broker, MT5 version, screenshot, and exact error.

03

Send email

Use magickeyprosupport@gmail.com and a clear subject line so the request can be filtered correctly.

04

Do not send passwords

Never send trading account passwords, payment card details, or private broker credentials.

05

Wait for review

Device resets, activation checks, and refund reviews may require manual verification.

Official contact email

Official contact email

magickeyprosupport@gmail.com

Suggested subject

Suggested subject

Magic Key Support - Order #[ORDER NUMBER] - [Issue Type]

Next step

Bring this workflow into the Magic Key trading cockpit.

Magic Key - Pro Trader is an MT5 execution and risk-management tool. It does not provide trading signals, financial advice, account management, or profit guarantees. Demo test before live trading.

Help